Provident doorstep loan customers to get refunds after court ruling

5th August, 2021

ℹ️ Following a court ruling on the 31st of July, a new compensation scheme is available for people who took out unaffordable loans with certain doorstep and payday lenders.

These lenders are 𝙋𝙧𝙤𝙫𝙞𝙙𝙚𝙣𝙩, 𝙂𝙧𝙚𝙚𝙣𝙬𝙤𝙤𝙙, 𝙎𝙖𝙩𝙨𝙪𝙢𝙖 and 𝙂𝙡𝙤 and cover loans taken out between 6th April 2017 and 17 December 2020. Only £50 million is available in the Scheme, so whilst full refunds are unavailble you could still receive some money back and your credit record cleaned.

Key things to remember are:

➡️ You don’t need your original paperwork

➡️ You only have 6 months to claim starting from 5th August

➡️ You must submit a claim through this portal: https://scheme.providentpersonalcredit.com/Claims.html

➡️ If you had a loan with another payday or doorstep lender there are other routes for you to make a claim

If you live in #NewportEast and would like more information then please contact me at jessica.morden.mp@parliament.uk.