Here’s a list of local services in Newport East, councils, social landlords and relevant numbers that might come in handy over the festive period.

Local Authorities

Monmouthshire County Council
01633 644644

OPENING TIMES

23^rd December –                     The contact centre is open as usual (9 am – 5 pm)
27^th and 28^th December –        The contact centre will be closed
29^th and 30^th December –       The contact centre is open as usual (9 am – 5 pm)
2^nd January –                           The contact centre will be closed
3^rd January –                           The contact centre is open as usual (9 am – 5 pm)

You can find out more about other services and now they are running over the festive season at monmouthshire.gov.uk

Newport City Council
01633 656656

OPENING TIMES

23^rd December –                     The contact centre is open as usual (9 am – 5 pm)
27^th and 28^th December –        The contact centre will be closed
29^th and 30^th December –       The contact centre is open as usual (9 am – 5 pm)
2^nd January –                           Closed
3^rd January –                           The contact centre is open as usual (9 am – 5 pm)

You can find out more about other services and now they are running over the festive season at newport.gov.uk

Foodbanks and surplus food pantries across Newport East and Severnside

Raven House Trust,
Cromwell Road, Newport
The Foodbank will be closed from Friday 23^rd December until Tuesday 3^rd January

Caldicot Community Fridge,
Together Works, next to Asda and Caldicot Library

23^rd December – 9am – 10am
24^th December: 9am
25^th and 26^th December – closed
27^th – 31^st December – 9am
1^st January – closed
2^nd January – 9am

On all dates the pantry will be open for 1 hour unless the food goes earlier, so please turn up early.

Caldicot Food Bank,
Caldicot Town Hall, Sandy Lane, Caldicot:

23rd and 30th December – open as usual 10am – 12pm.

Emergency parcels are available as normal outside of these hours, only for those who genuinely cannot wait until the Friday, at Caldicot Hub during their opening hours. (They are shut on Christmas Eve, Sundays and then the Bank Holidays over Xmas and New Year.)

Maindee Food Pantry,
Maindee Library, Chepstow Road

 23^rd December:                       2.30pm- 4pm
24^th December:                       10.30am – noon
26^th December:                       Closed
28^th December:                       2.30pm- 4pm
30^th December:                       2.30pm- 4pm
31^st December:                        10.30am – noon

 

Registered Social Landlords

 Newport City Homes
01633 381 111

23^rd December –                                 The contact centre is open as usual (8am – 6pm)
27^th December –                                  The contact centre will be closed
27^th, 29^th and 30^th December –       The contact centre is open as usual (8am – 6pm)
2^nd January –                                       The contact centre will be closed
3^rd January –                                       The contact centre is open as usual (8am – 6pm)

For more information on emergency callouts, click here.

Pobl
0330 175 9726

23^rd December –                                 Open until 2pm
27^th December to 2^nd January –      Closed
3^rd January –                                       Open as usual from 9am

Any calls received between 27^th December and 2^nd January will be dealt with by our out-of-hours service on 0330 175 9726. The info@poblgroupgroup.co.uk email address will be monitored during the hours of 9 am – 5 pm on 28^th, 29^th and 30^th December.

Monmouthshire Housing
0345 6772277

23^rd December –                                 Open until 3 pm
27^th December –2^nd January –         Closed
3^rd January –                                       Open as usual (8 am – 6 pm)

 Linc Cymru
0800 0720966

23^rd December –                                 Open until 1pm
27^th December to 2^nd January –       Closed
3^rd January –                                        Open as usual from 9am

For emergencies call 0800 072 0966.

 Other useful numbers:

 Newport Jobcentre
23rd December -                   Offices and phone lines are open as usual
26th and 27^th December -     Offices and phone lines are closed
28th December-                   Offices are closed. Phone lines are open for missing or urgent payments only (0845 604 3719 is the number you need)
29^th and 30th December -    Offices and phone lines are open as usual
2^nd January –                           Offices and phone lines are closed
3^rd January –                           Offices and phone lines are open as usual

 Mental Health Support

Samaritans
116 123

MIND
01633 258741

Campaign Against Living Miserably
0800 58 58 58

Domestic Abuse: Help and Support

Cyfannol Women’s Aid (Torfaen, Monmouthshire, Blaenau Gwent)
01495 742052
www.cyfannol.org.uk

Live Fear Free
0808 8010800

Newport Women’s Aid (Newport)
01633 840258
www.nptwomensaid.org.uk

Llamau
02920 860255
www.llamau.org.uk

BAWSO
0800 731 8147
www.bawso.org.uk

Sexual Violence

New Pathways (Gwent)
01685 379 310
www.newpathways.org.uk

Cyfannol Women’s Aid – Horizon Project (Gwent)
01495 742052
www.cyfannol.org.uk

Gwent Sexual Assault Referral Centre’s (SARC)
01685 379 310
www.newpathways.org.uk

SEWREC
Sexual Exploitation Advocacy and Support Service
01633 250006

Other national helplines

Dyn project
Helpline for men in Wales who are experiencing domestic abuse
0808 801 0321 – www.dynwales.org

Rape Crisis England & Wales
0808 802 9999
www.rapecrisis.org.uk

Honour Network Helpline
Supporting victims of honour-based abuse and forced marriage
0800 5999 247
www.karmanirvana.org.uk

Home Office (FMU) Forced Marriage Unit
Gives advice or support to anyone affected by, or who may encounter, cases of forced marriage
0207 008 0151
www.gov.uk/guidance/forced-marriage

GALOP – UK LGBT and domestic abuse helpline
0800 999 5428
www.galop.org.uk

RESPECT
UK helpline for male and female perpetrators of domestic abuse
0808 802 4040
www.respectphoneline.org.uk/